Shipping policy

At GameBoard, we want your order to arrive safely and smoothly. This Shipping Policy explains how we process, ship, and deliver orders.

Free Worldwide Shipping

We offer free shipping to customers worldwide. There is no additional shipping charge at checkout for standard delivery.

Estimated Delivery Time

Our estimated delivery time is 7–10 business days.

Please note that delivery time may vary depending on your location, local postal services, customs processing, public holidays, weather conditions, or other delays outside our control.

Order Processing

Orders are typically processed after payment is successfully completed. Once your order has been prepared and shipped, you may receive a shipping confirmation or tracking information if available.

Please make sure your shipping address is complete and accurate before placing your order.

Shipping Address Accuracy

Customers are responsible for providing the correct delivery address. GameBoard is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete shipping information.

If you notice an error in your shipping address, please contact us immediately at support@gameboard.store. We will do our best to assist before the order is shipped.

International Shipping

Because we ship worldwide, some orders may be subject to local customs checks, import procedures, or regional delivery requirements.

Customers are responsible for complying with local import laws and delivery requirements in their country or region.

Delayed Orders

Although most orders arrive within the estimated delivery window, delays can occasionally happen. If your order has not arrived within the expected timeframe, please contact us with your order number so we can assist you.

Damaged or Missing Packages

If your package arrives damaged or if an item is missing, please contact us at support@gameboard.store as soon as possible. Include your order number and photos of the package or item when applicable.